My Business Email (a rhyme – not a poem)

If someone told me yesterday I would be posting a business email rhyme I would have thought that they were off their rocker. Then last night happened.

To be very clear, I am not a poet. However last night I awoke at 11:30 PM with a pile of words rhyming around in my head. I learned long ago sometimes destiny needs to have its own way so I got out of bed and put fingers to keyboard. Soon after I crawled back into bed and was fast asleep having purged the words from my mind.

Long story short… with only a sparse attempt at editing, here is my business email rhyme (out of respect for all poets and poetry readers I refrain from calling it a poem).

My business email
Get to the point
They answer Who, What, Where and When first
Then Why and How last

My business email
Are easy to read
My ‘Action Items’ found easily
For the reader and me

My business email
Use a ‘Subject Line’ that’s clear
There’s no question of purpose
So they’re read first and not… last (at the rear)

My business email
Use To… and Cc… proper
To… means ‘Read This Now Please’
Cc… means ‘This Is Not A Show Stopper’

My business email
Are short not abrupt
Care is important
Email can cause a reader to erupt

My business email
Consider customer service as key
Clients, suppliers and co-workers
Deserve quality attention from me

My business email
Let my values shine through
I remember to do
Everything I can do

My business email
Are used to confirm fact
I use the phone or my feet
When I need to brainstorm or chat

My business email
Know grammar’s a friend
I use bullets and commas
And periods to end

My business email
Use Hello, Please and Thank you
Young family lessons
Are business tools also

My business email
Address people by name
I build trust in my promises
And that trust is my fame

So there you have it my friends and followers. I hope this has brought you a smile… and perhaps an email writing tip. And if you get woken up in the middle of the night by a thought, know you are not alone. I may also be awake. Mine might be the other light that is on down the street.

Happy communicating.

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About Bruce Mayhew
Bruce Mayhew is a Leadership Coach, Keynote Speaker and Corporate Trainer who builds strong client and co-worker relationships that give clients a competitive advantage. Our training and development programs include: ■Generational Differences ■Effective Business Email Writing ■Email Etiquette ■Phone Etiquette ■Behaviour Event Interviewing (BEI) ■Mindfulness ■Using Linkedin to Build Client Relationships ■Objective Setting Made Easy

I’ll enjoy reading your thoughts and your experiences.

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